CC-508 error attempting to update Chase credit card info via One Step Update

I had the same problem. Deactivate, then re-activate your one-step update. If you have more than one Chase account, then deactivate all your accounts, then re-activate all.

Dennis

I don't have a checking account with Chase, but 2 credit cards. They had an update over the weekend and on Sunday I had a problem downloading cc transactions. I emailed them and received a really quick response saying they were aware of the problem and had fixed.

I tried my cc transactions again and everything worked fine. I did not have to change anything in Quicken. I don't normally use one step update, but mainly use "Online" and download from individual organizations. Maybe you can try the download via "Online" and see if that helps.

Charlie

Thanks, that got me going in the right direction. It looks like the migration of the WAMU checking account to Chase was the source of the problem. When I went to the Online Services tab in the affected credit card accounts there was now an option - that didn't exist before - to register for "enhanced" services, e.g., online payment of CC's from new WAMU checking account. I clicked on that and Quicken proceeded to deactivate all CC accounts and then went through the process of activating all Chase accounts, including the checking. I didn't "enroll" the checking account in the process (it's basically a small emergency cash account at a local WAMU/Chase branch) and everything looks to be working OK.

The error message from Quicken was misleading.

Tom Young