Intuit server problems?

Jan 27, 2006 2 Replies

Is there a problem at the Intuit server?



I just upgraded my Quicken Deluxe 2005 to QD 2006. Everything went fine except for the registration for updates. The download would go to about 40% of the bar and then just stop there and I have very fast broadband cable access. Did the same when I tried to register after re-opening Quicken several times to use it.



I had the same problem when the install of Intuit's TurboTax tried to check for updates.



Is this a known problem?



Jeff


I'm not sure if this is the same problem or not, but TT just hung when trying to get the updates (something like you mentioned, but I don't remember the exact details). I tried several things that did not help. Finally, I found that cookies are needed to be enabled for that site. I use Firefox, so I had to go into IE Internet Options and allow cookies (normally I have session only). After that it worked fine.

Peter

Aha! I too use Firefox. Good idea, I'll try it. Did not think of it because during the update it did n ot open a browser (that I recall), at least in Quicken.

Hope it works.

Jeff

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