Today I realized that I have mistakenly purchased Quicken Cash Manager and need to upgrade to Quicken Home & Business. I clicked on the "Upgrade to Home & Business" option on the help menu and got a page saying that there was problem connecting and that the web techs would be notified. So I tried their support options, first trying a chat session. I was notified that I was 14th in line and my wait would be
18 minutes. I waited for 25 minutes and watched as I came down to be
1st in line and the chat was cancelled before my eyes. So I tried their 800 number and went for the tech support option, since all the other options just pointed me to their website where there is no option to upgrade. When I was finally ringing into the tech support site I was informed that due to problems with their telephone system they could not take calls at this time.
What gives?
Mike