Looking for good online bank in Phoenix

Having moved to Phoenix, Arizona (actually Tempe) I'm now looking for a new, good bank. Previously I was using Compass Bank and over all I was not extremely happy with them. They were OK but not great. Recently they've degenerated into a terrible institution. I have been paying either rent and/or mortgage for 12 years with an online repeating payment. Only 2 times has such a payment not arrived and both times were in the last 9 months to my apartment in Dallas from Compass Bank or Checkfree - who knows and frankly who cares! The point is the payment was not made correctly and it was not my fault that it wasn't - yet the apartment complex is charging me $200 in late fees that Compass Bank/Checkfree are refusing to reimburse me. As such I would not recommend Compass Bank to anybody.

In any event I've pulled my 4 accounts from Compass and am looking for another bank here in the Valley of the Sun. Qualifications are basically online banking (Not web based banking, which I could care less about, but online bill payment and transaction download directly into Quicken), friendly staff and a bank that is interested in making good relations with their customers and help me grow my business.

Your suggestions are welcomed...

Reply to
Andrew DeFaria
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I think "friendly staff" has much more to do with the particular branch you use, than the name of the bank. But I've been happy with Bank of America in Arizona, and it works very well with Quicken.

Reply to
Ken Blake

I'm sure some will disagree but I have not had any problems with Bank of America. We travel a lot so it was important for us to have a bank in multiple parts of the company. I hate being charged for ATM withdrawals. No problems with the downloads into Quicken either.

Reply to
Laura

==================I've been using Wells Fargo for years with no problem. For checking accounts that is.

For savings and CD's etc. you would be an idiot to leave your money there.

I currently use Emigrant Direct for an online bank for savings and CD's. And they may not pay the highest rates now ... haven't checked lately. But they are over 5% with no minimum I believe. Wells Fargo would laugh their ass off if you told them you wanted the kind of rates you can get online.

But, for a simple checking account, Wells Fargo works just fine.

Reply to
az-willie

The name of the bank is definitely important WRT whether or not they have good service. There *is* something to "corporate culture" - some corporations have it - others don't. Granted, sometimes some branches manage to hire good people - better than the corporate standard - but they are limited in their power.

Sorry BofA has been on my shitlist for quite some time. It's just that CompassBank has just joined the shitlist. Too bad too as my business is growing and they're gonna miss out on that business. Plus I'm gonna piss on them every chance I get! I believe firmly on giving credit where credit is due - and giving shit where shit is due as it were.

Reply to
Andrew DeFaria

BofA -> Shitlist. I will never do business with them again. Alas, my MBNA account was bought out by BofA so I am doing business with them but that was pretty underhanded and what could I do? I know transfer the debt to another company. I was in the process of doing that...

Reply to
Andrew DeFaria

For starters, use Pre-authorized debiting. That way, it is the responsibility of the company you owe money to, to send in the debit, whatever, to the bank every month. If the bank screws up on this, it is definitely the BANK's fault, not yours. Relying on other parties to make your payments is a fool's game.

Reply to
sharx35

That's where I've decided to go. Granted I haven't been with them since the 80's and I left because of their nickel and diming. Then again, now a days every bank nickels and dimes to some extent.

My savings go to Vanguard and in the market....

Reply to
Andrew DeFaria

Sorry but that's a fools game. For starters, many places don't have this. Secondly I'd personally rather control who gets their hands in my accounts and not have to run around to 20-30 debitors telling them to stop taking money.

If the bank screws up on an online repeating payment it is also their fault.

No, giving out the keys to the kingdom is a fool's game.

Reply to
Andrew DeFaria

Wells Fargo does charge $3 a month for direct Quicken online banking, regardless of the type of checking account you have or how much you have on deposit. They say that's what Intuit charges them. BTW, Norwest (Minneapolis) bought Wells Fargo (SF) several years ago but decided to keep the WF name. .............................. I used to be indecisive. Now I'm not sure.

I've been using Wells Fargo for years with no problem. For checking accounts that is.

That's where I've decided to go. Granted I haven't been with them since the

80's and I left because of their nickel and diming. Then again, now a days every bank nickels and dimes to some extent.

For savings and CD's etc. you would be an idiot to leave your money there.

My savings go to Vanguard and in the market....

Reply to
Route 101©

sharx35 wrote: For starters, use Pre-authorized debiting. Sorry but that's a fools game. For starters, many places don't have this. Secondly I'd personally rather control who gets their hands in my accounts and not have to run around to 20-30 debitors telling them to stop taking money.

That way, it is the responsibility of the company you owe money to, to send in the debit, whatever, to the bank every month. If the bank screws up on this, it is definitely the BANK's fault, not yours.

If the bank screws up on an online repeating payment it is also their fault.

Relying on other parties to make your payments is a fool's game.

No, giving out the keys to the kingdom is a fool's game.

-- Andrew DeFaria Why does a cowboy have two spurs? If one side of the horse goes, so does the other.

Reply to
sharx35

consumer counselling.

Not all are debtors in the classic sense of the word. From what I understand of this preauthorized debits they can apply to many places like say your electric bill. Most people would not consider their electric company a debtor in that they are not maintaining a balance.

20-30 transactions or payments per month? Many people have that. Are you saying they are all fools.

deduction or, like YOU, ANY MISSED DEDUCTIONS.

OK so maybe I might be exaggerating the 20-30 payments per month. Perhaps it's more like 10-15. But preauthorized debits for 40 years?!?! Some how I doubt that!

know what the FUCK you are talking about, dipwad.

I haven't missed any payments, online electronic payments, for 12 years now asswipe. I fail to see who you can say I don't know what I am talking about because some other company screwed up. Sounds to me like you just got some bone up your ass which needs removing...

You obviously didn't understand the point I was making which was that I'd rather maintain to the control to my accounts than to give that to somebody else. This way if I needed to say adjust payments I don't have to call up 10-15 different companies to do it. All I need to do is adjust my own payments from Quicken. Additionally I don't then generate transactions outside of Quicken and then have to insure that I get those transactions into Quicken. In my situation I maintain control and the transactions emitnate from my Quicken. Thus Quicken is already up to date.

Additionally I can pay ANYBODY using this method, not just selected corporations.

Now if you wish to debate my points then feel free. But if you just wish to make more incorrect assumptions then do us all a favor and don't bother.

Reply to
Andrew DeFaria

I don't HAVE any debt balances. I pay off EVERYTHING, every month.

Reply to
sharx35

Well whoop te f****ng do to you! I guess that means you don't electricity either. Nor probably much in the way of assets seeing as you have no electricity to power them. In any event, you're specific financial situation is pretty much irrelevant to the issue at hand. So go ahead and give us more of your irrelevant insight. We are all just dying to know!

Reply to
Andrew DeFaria

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