Missing Transactions in Download

One simple thing to try is to delete temporary internet files; it sometimes solves the problem.

Another possibility is corruption in the file you converted; if the conversion was recent, I think you would be better to revert to Q2004, make a Quicken copy of your Q2004 data, super-Validate that copy, then re-install Q2005 and convert the super-Validated copy to Q2005. Short of that, you can try validating/super-validating your Q2005 data. In either case, backup first.

Well it has been weeks since I converted and going backward is really not an option. I ran super validate and no change.

Any other suggestions?

I also deactivated the service super validated and then re-enabled the serve. No change. Still says no transactions to download

Sorry, I should have said to deactivate the account for transaction download before doing the validate; and it is possible you may have to deactivate all accounts to get the qel file validated. I do not know whether this will cause old transactions to get downloaded afterward or not. Backup first.

I do not have any other suggestions, but I can tell you for certain that if I lost downloading capability, I would be willing to manually enter all my transactions if that was the only way to restore downloading (I do not know that there is no other way ...just commenting on the relative value I personally put on downloading). And reverting should not require coming even close to that since when you return to an older verision - and downloads are working - the "missing" transactions (that were previously downloaded) should get downloaded again.

I recall that there are some other control keys you can hit that take you to an account screen for fixing Download setup but I can't remember the key combinations. Any clue what they might be?

You may be thinking of refreshing the fi's profile. Online Center: hold down CTRL+F3 while clicking Contact Info; in the resulting dialog box, click Refresh. Then do a One Step update.

That is what I was looking for but that didn't fix it either. I don't get it. This is a simple file operation. You would think after I deactivated a reactivated it would want to download the entire history of the account. I simply get NOTHING.

I love quicken and have been using it since DOS v2 but this kind of stuff makes me wonder.

Any other "Hidden" functions you can think of?

Just in case - and for the record - here is a snippet directly from Intuit on validating and the .qel file: "when online accounts are activated the QEL is not validated completely". So it is possible that your validate did not do all it was capable of, if you had *any* accounts activated for transaction download when you ran the validate.

Well John here's a new one for you....

I deleted (actually renamed) the QEL file. Opened Quicken and ran the update and BINGO all the transaction Downloaded. Go figure.

I guess you can add that one to your bag of tools.

Thanks for all your help. I appreciate it.

Actually deleting the qel file was sort of always in my bag of tools, but for newer versions of Quicken that option had increasingly not been helping (Quicken kept recreating the qel file with whatever the problem was still in it), so I more or less stopped suggesting it. Since you have had success with it, I will try to remember to suggest it again.

You did not say whether you deactivated all your accounts and tried another validate (before renaming the .qel file). I am thinking that re-creating the .qel file from scratch might not be similar to what a validate would do if it was not restricted by activated accounts.

Meant to say:

John,

I did not deactivate the accounts a SV before deleting QEL. When I reopened quicken the new qel was created.

The only negative is having to re-enter my 15 accounts in the Pin Vault. O well...

Thanks again