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No Sound in Quicken Program

Sounds from Quicken normally worked ahead of obtaining new Dell XPS

8100, with W7. Qucken can not find out why when I open this plan NO SOUNDS. DELL won''t inform me unless I spend them to repair. I've RealTek with an "on board" sound process. Inside the Manage Panel, the Quicken sounds are there, when I brouse, visit the sounds, and hit "play", the dialog wave box opens plus the sound plays, Back to manage panel, absolutely nothing! When I insert a sound from the Quicken sounds inside the drop down box, and hit "test"...absolutely nothing. This can be pretty frustrating. All sounds operate outside this plan, CDs, DVDS, Itunes, and so on. Is this a RealTek trouble? How do I repair it? Windows 7 appears to become the issue, for the reason that WXP...no trouble with Quicken sounds.

Thanks

---------------------------- vamert

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Reply to
ELMER TAMAYO
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Make sure that the Theme you have chosen (right-click on desktop, select "Personalize") has the Quicken sounds set up in it. I have had experience with changing my Theme and the Quicken sounds not being set up in that particular Theme.

Reply to
Kobac

In Quicken, go to Edit>Preferences>Setup. Is "Turn On Quicken Sounds" checked?

Reply to
Jim Jensen

I used to get this once in a while years ago with Quicken 2000 through

2002 - never did understand what triggered it. Memory is sketchy about exact steps, but principle is right?

It's because the registry settings for the sounds were copied into HKEY_LOCAL_MACHINE or similar, to act as defaults. They also need to be present in HKEY_LOCAL_USER. I'm not on a Windows box now or I'd look, but fixing it without unstinalling/reinstalling depends on how comfortable you are using tools like RegEdit. You need to find the sound setting in HKEY_LOCAL_MACHINE and make sure they're mirrored in HKEY_LOCAL_USER.

Or similar names. As I say, I don't really run Windows any more so I don't hit this and my memory is a bit vague on exact names. You'd recognise it if you looked in RegEdit though.

Cheers, Ian

Reply to
Ian McCall

Hi, Ian.

It's not clear if that Registry fix applies to Elmer's situation. As you said, it first appeared for Win2K, as I recall, and was updated for just about every Windows upgrade since then.

But, just in case, I'll post it as a new thread: QSounds Reg file updated for Win8.

RC

-- R. C. White, CPA San Marcos, TX (Retired. No longer licensed to practice public accounting.) snipped-for-privacy@grandecom.net Microsoft Windows MVP (2002-2010) (Using Quicken 2012 Deluxe R 7 and Windows Live Mail in Win8 RP x64)

I used to get this once in a while years ago with Quicken 2000 through

2002 - never did understand what triggered it. Memory is sketchy about exact steps, but principle is right?

It's because the registry settings for the sounds were copied into HKEY_LOCAL_MACHINE or similar, to act as defaults. They also need to be present in HKEY_LOCAL_USER. I'm not on a Windows box now or I'd look, but fixing it without unstinalling/reinstalling depends on how comfortable you are using tools like RegEdit. You need to find the sound setting in HKEY_LOCAL_MACHINE and make sure they're mirrored in HKEY_LOCAL_USER.

Or similar names. As I say, I don't really run Windows any more so I don't hit this and my memory is a bit vague on exact names. You'd recognise it if you looked in RegEdit though.

Cheers, Ian

Reply to
R. C. White

I found the instructions for turning on the sound for Quicken 2K location says instead of . Use

Reply to
bedardt

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