I have Quicken 2007 Deluxe and it suddenly will not conect permit me to send a transfer. Gives me error OL-307-A. Even weirder, if I enter the transfer in my checking register, and hit enter, the transaction disappears, but shows up as a pending transfer in the On-Line Center. Huh? Trying the transfer from there does not work either. OL-207-A says to contact my financial institution. Seems to me Quicken has a problem, not my bank. Thoughts?
- Phil
I was talking to my FI's "Online Specialist," earlier today, about another error and, for the future, he suggested that I type in the numerical portion of the error code into intuit.com's search engine (e.g., "307").
My bet would be that it is the bank not Quicken. However, be prepared for the bank to tell you it is Quicken and Quicken to tell you it is the bank. Which bank? More and more (if not most) will no longer accept direct transfers. You MUST use the web connect or (worst yet) their on line bill pay system.
The bank told me to disable and reenable on-line services. I did that to the One Step Update in Quicken, but no change. Then they said
"There may be incorrect information stored on the old Quicken file. If you have already disabled and re-enabled the online services please create a new Quicken file and let us know if the problem still persists".
It seemed to me this would just create an empty file. I asked the bank. They said.
"You will still be able to view data on your old Quicken file since that data is stored into Quicken. When you create a new Quicken file you will be downloading all updated information".
I created a new file. It is just that, a file, and it is empty. What is the bank talking about?!
- Phil
I'm reluctant to put words in the bank's mouth; I can't say for certain what they were talking about. But I doubt seriously that they intended you to *just* create a New Quicken file.
I can tell you that creating a New Quicken file, then setting up the same account in that new file that was giving you problems in the old file and trying to duplicate what failed in the old file, is a fairly reliable method of determing whether the old file has corruption.
[I could not find anything about error 307. If you meant error 207, there is some info at Intuit's support site. SeeBeanSmart website is not affiliated with any of the manufacturers or service providers discussed here. All logos and trade names are the property of their respective owners.