Chase Direct Connect error OL 294 A
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This discussion is a good example of user over-reaction to a non-Quicken problem: there was no good reason to post this as a problem, especially on a weekend.
First of all: every Quicken user should bookmark this url:
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When you get an OL-nnn or a CC-nnn error in Quicken; go to that web site and key in just the error number (294 in this specific case), then press Enter. That will get you the Quicken Knowledge base article for that error. You should follow ALL the directions in the KB article, including contacting Quicken Support when suggested in the KB article.
Typically, OL-nnn errors are the responsibility of the financial institution; while CC-nnn errors may frequently be the responsibility of Intuit (who usually creates the downloaded data for "Express Web Connect" downloads), Quicken (occasionally), or the financial institution (usually because they have changed the format of their web site without notifying Intuit, because Intuit needs to know the web site format in order to screen scrape the data for downloading via "Express Web Connect").