Does anyone know of any issues that would cause both my online backup and transaction downloads to stop working?
I haven't installed any new software or hardware. I'm stumped.
I'm running Quicken 2009 R6 and Windows XP. I've used Norton 360 for quite a while with no problem; I tried disabling it to see if it would make a difference, and it didn't.
Thanks for any suggestions,
Pam
Never mind. I figured out what the problem was. At least for now. ;-)
I never use IE; I'm a diehard Firefox person. So it never occurred to me that I should delete history and cookies in IE 7. But it did the trick!
I had also been having problems with security certificates -- I couldn't uncheck the box in Tools | Internet Options | Advanced | Security section that says "Check for server certificate revocation". The emptying of cache and cookies seemed to solve this problem as well.
Pam
BeanSmart website is not affiliated with any of the manufacturers or service providers discussed here. All logos and trade names are the property of their respective owners.