PDF printer problems

Just upgraded to Windows 7 Home Premium, using Quicken 2008 Premium. Everything seems to work except when I try to print a report to the Quicken PDF printer. At first I was getting the message "Printer not activated Code -20". After messing around, now it comes up with a box saying "Printing to Quicken PDF Printer on LPT1.", and a little box below containing "Cancel". Also a box appears with "Output File Name". At this point the computer is hung up with the hourglass showing, and no response to clicking anywhere. Have to shut it down with the power button. The computer is an XPS420. Have reinstalled Quicken with no change. Have found a few suggestions on the Quicken communities forum and the Amyuni forum, but haven' solved the problem. Used to work fine on Vista. Have also tried my generic PDF program (doPDF7) which works OK on regular documents but which also hangs up the computer when used with Quicken. Wonder if anyone else on Windows 7 is having this problem?

Reply to
Jim
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Update: Found a work-around - running Quicken as administrator solved the problem. I am logged on as an administrator, but that isn't enough. Have to actually "run as administrator" to get it to work. Put a checkmark in the compatibility tab in the shortcut to always run it that way.

Jim

Reply to
Jim

From: "Jim"

| Just upgraded to Windows 7 Home Premium, using Quicken 2008 Premium. | Everything seems to work except when I try to print a report to the Quicken | PDF printer. At first I was getting the message "Printer not activated | Code -20". After messing around, now it comes up with a box saying "Printing | to Quicken PDF Printer on LPT1.", and a little box below containing | "Cancel". Also a box appears with "Output File Name". At this point the | computer is hung up with the hourglass showing, and no response to clicking | anywhere. Have to shut it down with the power button. The computer is an | XPS420. Have reinstalled Quicken with no change. Have found a few | suggestions on the Quicken communities forum and the Amyuni forum, but | haven' solved the problem. Used to work fine on Vista. Have also tried my | generic PDF program (doPDF7) which works OK on regular documents but which | also hangs up the computer when used with Quicken. Wonder if anyone else on | Windows 7 is having this problem?

| -- | Jim Craig | Hendersonville, NC

Replace it or add PDFCreator from SourceForge.

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I *highly* recommend it and I also use Adobe Acrobat Professional.

Reply to
David H. Lipman

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joncage

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