QFX Problem - Q05

Aug 21, 2005 6 Replies

Ran into a problem with QFX from one FI. When I try the download, a pop box flashes in the background and the download fails. Do not know why. I have a second computer that this works on with no problems for the same FI. The computer that is having trouble is running XP sp2 with zone alarm as a firewall. It worked for a while and then it just stopped.



So I tried to re-register the account to Q05. When I try to activate the account,I get a message about a java error. I went through all java settings in IE and could not find why this is failing.



Any ideas?


What's different between the working computer and non-working computer? Same OS? Same firewall? Same OS patches?

" snipped-for-privacy@gmail.com" wrote in news: snipped-for-privacy@g49g2000cwa.googlegroups.com:

The second computer is running win 2000. It is networked to the first computer. No firewalls. OS Patches are current on both systems (thanks to MS and their security holes).

Try deleting your temporary internet files.

It's not clear exactly what steps you took and in what order, and I don't understand why a java error would be involved, but: if you are trying to download via web-connect (QFX file), you do not want to Activate the account yourself. If you Deactivated in order to reset the account, you should leave the account deactivated and do another download, then Quicken will ask what Quicken account the download is for and when you identify the account, Quicken will "Activate" it for transaction download.

ZoneAlarm, which you noted is running on the XP machine, is a firewall (which you also noted). But now you say you don't have any firewalls?

Is ZA on the Win2K box? You say the machines are networked - are you using one for ICS (Internet connection sharing) or are both connected to a router which is between your computers and your Internet connection?

Andy Levy wrote in news:sr8Oe.23441$ snipped-for-privacy@twister.nyroc.rr.com:

What I meant was there is no Firewall on the Win2K box. The two servers are connected to a router.

What if you disable ZA on the XP machine? Does Quicken work right then?

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