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Quicken 2005 no longer downloads any accounts

I ran behind updating my account data using Quicken 2005, so thought I'd catch-up while off for the holidays. Last update was Sept 2005.

Tried using the global update button at the top of the screen. Tried it with and without account info as part of the download. The download stays on "connecting" forever. Tried it several times, including before and after manually installing R5 and let it run once for over a half hour and it never budged from "connecting." When I click on "Stop Update," the entire Quicken app hangs and I have to go into Task Manager to terminate it.

I also tried to update 3 individual accounts (T Rowe Price, Vanguard, and my credit union) with same results.

I did not have this problem last September. I suspected that Zone Alarm might be causing the problem, so I ensured that Quicken Launcher and QWPatch were Trusted and Allowed.Same result. I can't safely totally disable Zone Alarm for several days because of other family members' PCs hooked to my LAN.

Help plz!

Reply to
s_tally_ho
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I've had similar problems with older versions of ZoneAlarm blocking IP traffic without displaying an alert. I found I could go into the ZA log, select an entry then assign that IP address to an appropriate Zone.

Hope this helps.

Mike

Reply to
Mike Blake-Knox

Thx, Mike. I apppreciate your thoughtful response. I did manage to fix the problem moments ago. I routinely use Firefow but apparently Quicken needs Internet Explorer (IE) to update anything. I "explored" a bit and found that IE also was not working. So, I tried to access the internet several times using IE and reviewed ZA's log and found that the "Loopback adapter" was being blocked. I enabled "Loopback adapter" as to allow Internet and now IE and Quicken download works. Some internet postings suggest that enabling "Loopback adapter" won't compromise the security of my PC -- I hope they are right. Thx again, Steve

==== Mike Blake-Knox wrote:

Reply to
baldeagle333

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