Quicken 2003 window no longer visible

Feb 05, 2008 7 Replies

Just this week, after years of satisfactory use, I can no longer see the Quicken Basic 2003 window when I start the application. I can see qw.exe in the Windows XP Task Manager Processes tab but I do not see Quicken in Applications tab. I've tried uninstalling and reinstalling several times. I think something related to window position and size must be hanging around in the registry but I have not been able to find anything.



I'm quite content with 2003 and have no desire to spend money on an upgrade just to be able to continue using Quicken. Any ideas?


Is there a Quicken icon in the Windows taskbar?

If it's just a positioning problem, try the following:

Right click the task bar. On the menu that pops up you should have the option to Cascade windows. Any window that is off screen will be brought onto the screen.

If this doesn't work, then something else is happening, such as a DLL not loading, or other software blocking access to a necessary file.

When you start Quicken, do you go to the Start Menu->Programs? Is there a Desktop shortcut that you use? Do you just double click your Quicken data file (.QDF file)? Try starting differently than your normally do.

Try making a "dummy.qdf" (Right click the desktop->New->Text Document) file on your desktop. What happens when you double click it? It should bring you to the "Get Started with Quicken" wizard. Don't need to go through the wizard - you just want to see if Quicken starts with a blank file.

I was hoping that would do it, but no joy. So, I've given up and moved on to Quicken Deluxe 2008. It imported my 2003 files nicely and I am back in business $30 later (after rebate).

I tried the shortcut, the .exe from a command prompt, dropping the .QDF file on the shortcut. Nothing worked

I did not try this before surrendering but I don't think that would have done it for me. But, stranger things have happened.

I seem to have similar issues with the display. I can view Quicken when I MAXIMIZE the window, but if I choose RESTORE so I can re-size it, the entire window disappears. I have tried various screen resolutions, multiple monitor displays, cascading & tiling windows, etc to no avail.

Never fails ... post an issue to a users group and then the answer presents itself immediately thereafter. For me, re-positioning my second monitor in the display properties allowed me to "see" Quicken that was off to the left of the main desktop. So instead of my second monitor being extended to the RIGHT of the main desktop (my usual configuration) when I extended it to the LEFT I was able to find the non-maximized Quicken.

It still seems odd that when I was using just one monitor I couldn't see the program by using TILE or CASCADE.

This typically means that either Quicken, or Windows, has lost track of the Quicken Window. It's there, but it's in virtual space, off of the visible screen.

If you make sure the Quicken window is "restored" (that's when you can't see it), then right-click the Quicken icon in the Windows taskbar, then click Move, you can use the arrow keys to reposition the window. Eventually it will reappear on your screen, though it will likely be very very small, and you might miss it if you're not careful.

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