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Quicken 2007 and 2006 stall during update

Well.. it seemed like a great idea! I bought the new Quickern Home and Business 2007 to install over my perfectly working 2006 Quicken H&B. Wow what a mistake. Hoping someone can help. I am running winxp Pro sp2 updated. all recent updates.

As mentioned Quicken 2006 H&B has been running perfect. When I tried to install 2007 it informed me it needed to uninstall 2006 so allowed it to do so.. everything seemed ok but at the last couple blocks on the install progress bar it stopped... I waited giving it plenty of time.. no go.. install just stopped. Now I have tried to uninstall reinstall even gop back to my 2006 cd and now it stalls .. Help.. I need one of them to reload.

In playng around I see a file called bindcontent.exe is runnign when I kill this file in the task manager the quicken install or uninstall seems to complete its job only to find when I try to run quicken it says my files are damaged.. and need to reinstall then we go thru the same problem..

Any ideas? What dos this bindcontent.exe file do? Might not be related to anything just I can get the quicken install to act like it installs but obviously it has not ..

I even dropped back to IE6 to make sure IE7 was not the problem. Have also tried to install in safe mode but it will not even try there.. comletely removed the dicrectory etc.. cleaned old files out, used the clean up that is on the CD nothing seems to help if locks right at the last couple blocks.. I do have and am logged in as administrator...

Any ideas?? Thanks

Reply to
Dan
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This information is copied from Quicken support. _______________________

Quicken Personal Finance Software 2007 Product Quicken for Windows Quicken 2007

What if I can't uninstall Quicken?

Answer If you are not able to uninstall Quicken, you can use the QcleanUI tool to remove the Quicken program from your computer. QcleanUI will remove the Quicken program files and Windows registry entries for Quicken. Your Quicken data file will not be removed. If you are concerned about your data, create a backup file before proceeding.

  1. Exit Quicken if it is running.
  2. Uninstall Quicken from the Windows Control Panel. Note: It is important to attempt to uninstall via the Windows Control Panel before using QcleanUI to uninstall Quicken.
  3. Click the QcleanUI.exe link below and save the file to a folder on your computer.
  4. Click the MSIzap.exe link below and save the file to the same folder used in step 2.
  5. Double click the QcleanUI.exe file on your computer to run it.
  6. Choose the version you want to uninstall from the drop down menu. If you do not know which version you need to uninstall, click Clean all versions to select it.
  7. Click Clean.
  8. Click Quit. The Quit button will not be active until QcleanUI has completed removing Quicken from your computer. The removal process may take several minutes. If QcleanUI does not remove Quicken, try the Windows Installer Clean Up Utility available on the Microsoft support site. Notify Me by Email if this Answer is Updated File Attachments . qcleanui.exe . msizap.exe
Reply to
Jim Jensen

Thanks for the reply. However I had already used the clean program that is on the CD and still no go.. That is what has me frustrated

thanks again though..

Dan

go.. >> Well.. it seemed like a great idea! I bought the new Quickern Home and

data, create a

Reply to
Dan

Hi, Jim.

Hey, I think those QCleanUI and MSIzap programs are just what I needed earlier today! Do you still have the URL to that Quicken Support page?

I might still need them in a few days when I try again to update my Q2007 Basic to R3 on Vista x64. It appears that Intuit does not yet understand

64-bit, so the update fails. After the failure, I was caught in a box that I could not escape without major surgery to my Registry and my Users folders. After uninstalling Q07, every time I tried to reinstall it, I got either the senseless error that "The directory name is invalid", or the DemoShield installation would barely start, then simply disappear.

If you are interested, the thread was started by me on 1/5/07, Subject: Quicken 2007 Revision 3 is ready - but won't install for me.

RC

Reply to
R. C. White

Qcleanui.exe should be on your Q2007 (and Q2006) Quicken CD.

Reply to
John Pollard

Here's the link:

formatting link
the product Select "What if I can't uninstall Quicken?"

222 14622 body "R. C. White" wrote:

Here's the link:

formatting link
the product Select "What if I can't uninstall Quicken?"

Reply to
Jim Jensen

Well finally got the 2006 to reinstall.. I am giving up on 2007 somethi8g really wrong there

data, create a

Reply to
Dan

Hi, John.

Aha! Yes, I see them both now, on the CD in the Tools folder. Thanks for the tip.

430 No such article 222 14630 body Hi, John.

Aha! Yes, I see them both now, on the CD in the Tools folder. Thanks for the tip.

As you probably saw, I did manage to solve both my re-install and my update to R3 today, so I'm happy for now.

RC

Reply to
R. C. White

Hi, Jim.

Thanks for the link.

As John Pollard pointed out, both those files are also on the Quicken CD-ROM in the Tools folder.

RC

Reply to
R. C. White

Hi, Dan.

222 14632 body Hi, Dan.

Before giving up, make sure you try what finally got me out of the jam I've reported in several threads here in the past couple of days.

I'm running Q2007 Basic in Vista Ultimate x64. Trying to patch to R3 got me in so much trouble that I ended up uninstalling Q, then I couldn't install it again. Today, finally, I opened a Command Prompt window, using Run as Administrator. That let me run install.exe from the Quicken CD. And later, after the One Step Update failed to update to R3, running QWPatch.exe from that Command Prompt window updated to R3 for me. Maybe that would work for your problem, too.

RC

Reply to
R. C. White

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