Quicken H&B 2007 won't start

I don't have H&B, but I had the same problem with Quicken. I spent several hours with Intuit support, and they were not able to resolve the problem.

Before doing anything, make sure you have a good backup copy of your data files somewhere else. You don't want to destroy your data. You can use Windows explorer to copy your data files to another location, or to a CD.

I tried a lot of things that did not work. If you haven't tried them you might try...

- Reinstalling Quicken

- Moving your data file, so quicken can't find it, then start the program without a data file. Then try opening your file.

- Try your data on another computer.

I ended up deleting the temp files in "c:\documents and settings\all users\Intuit\Quicken". I then did a "repair install". That resolved the problem.

I believe that one of the temp files from account download had been corrupted. That caused the problems with the program. The reinstall was needed because the program expects some of the temp files to be there. Reinstalling placed new clean copies in the temp file directory.

Hope this helps

-- Jim

JimH wrote: > I ended up deleting the temp files in "c:\documents and settings\all

Oops! That should be "c:\Documents and Settings\All Users\Application Data\Intuit\Quicken"

-- Jim

T%hat's my next step.

Did that. Same results: Just a flash of the splash screen, which implies it's failing before it even looks for the files.

I'll keep that in mind.

This too.

I did the "repair install" without deleting the file and it works now. Thanks. I never knew about "repair install" before.

ak4595 had written this in response to

: Sorry to ask a dumb question... but here goes anyway! I am using Quicken

2007 and it's also failing to open. How do I save data files without being able to open it?... I have a backup but it's a month old so I hate the thought of losing a lot of work from the last month before I try to uninstall/reinstall... any help greatly appreciated.

(Note I tried using in safe mode and it fails to open then too)

------------------------------------- JimH wrote:

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