We have Quicken on a slower laptop (1.30GHz, 250MB RAM). Quicken will no longer start. It says "Unexpected Error" at start, and the only user option is to shut the program down by X'ing it out.
Is there a way to copy the user data files using Windows Explorer without having to use Quicken? We have Quicken backed up only to May
I found it from another post:
"c:\Documents and Settings\All Users\Application Data\Intuit\Quicken"
I see from your later post that you've found the files you need. May I suggest you do a couple of things that will help prevent future problems?
Backing up to CD is a VERY good idea but also try this:
Set Quicken to back up every single time you run it, it will ask and if you decide not to backup you can easily say no. Next, I'll assume (yeah, I know!) that your laptop has a USB port so use a flash drive for backup, it's very fast and gives you complete portability between computers. If a problem should arise you can just open the latest file on another computer and you're off and running again.
Be careful. That is not usually where the data files are found. That is where Quicken puts its temporary files.
My data file is in "My Documents\Quicken Data" There are 5 files in the Quicken data file set (QDATA.QTX, QDATA.QPH, QDATA.IDX, QDATA.QDF, and QDATA.QEL. There are also 2 log files. In addition, there is a BACKUP folder that has the automatic backups that Quicken creates.
You can use Windows search to look for *.QDF. That should find your active file set, and the automatic backups.
Thanks. I called the 1800 number and they gave me a link to download Quicken from. All is working well now.
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