Big problem after 2007 deluxe r5 update

I don't have any insights to your particular problem, but R5 has been around for a long time (in "release" terms).

When did you last use Quicken before installing R5? Or, did you get offered R5 for many weeks but refuse to apply it until today?

Have you had any problems with R4? Did you check with the Intuit support site to see if R5 was intended to solve any problems you might have had with R4?

I have read of several problems with Q2007, some of which

*users* attributed to R5. To the best of my recollection, none of those problems resembled those you describe. [Perhaps a more detailed description of those problems (and hopefully, specifics about how they differed from pre-R5 behaviour) would elicit some helpful responses.]

This could suggest some other problems.

Possibly the "release install" process has mucked up something; something which a "standard" uninstall does not fix, and something that *might* not be "data" related.

A solution/workaround for those type of problems suggest that you *might* benefit from looking for ways to more completely "uninstall".

Some of the things which I have done are:

1.) Use Control Panel uninstall to remove all versions of Quicken. 2.) Use "qcleanui.exe" on the Quicken CD to assist in removing all Quicken versions. 3.) Use msizap.exe (available from Microsoft; and, I think, on the Quicken CD) to remove all existing Quicken versions 4.) Use Windows Explorer to remove all folders/files with "quicken" in their name. [Insure that you have given Windows Explorer access to *every* folder/file on your computer.} 5.) Make sure there is no way any file remains on your computer with the name "qw.exe" 6.) [Some have reported that they removed entries from the Windows registry: I have never needed to do that (and I have experienced many different problems with Quicken in my testing) ... but you may look to others to give you guidance in clearing the Windows registry, if you think that may be necessary.]

Thank your lucky stars for this. And for the future: make certain that you keep your Quicken data in a folder that could never be unintentionally deleted during a Microsoft/user-manual uninstall.

[Quicken will never remove any files it thinks you have your Quicken data in ... but Microsoft and you may not be so reliable.]

Yes, it's *possible*.

The simplest way to prove that is to create a "New" Quicken file, and setup whatever is necessary in that "new" file to test if the same problem occurs there.