I've had Q 2007 since April. Now, when I try to acess Help, the right pane of the help window (except for first window when I click "Quicken Help"), says "This program cannot display the webpage".
The left pane which contains "Contents", "Index" and "search" works OK, just not the right pane. Isn't the help files supposed to be on the hard drive? Any fix for this?
Art
Quicken uses Internet explorer to display the "webpages". Check your IE security settings and make sure they are set at the default levels for all zone. Of course, since you are using Vista, any thing could be the culprit.
I've since found that others started experiencing the same problem in the last few days:
--------------------------------------------------------------- "So here are the facts we now know:
Has anyone tried uninstalling either the Windows Updates or the Quicken Update? I'd like to know if either uninstall will resolve the current Help problem in Quicken. Please post back to this thread if you try either or both uninstalls."
------------------------------------------------------------ One poster went back to IE 6 to fix it. I figure I will wait for a fix from either MS or Intuit.
I am using IE6 (XP pro) with Quicken H&B 2008. Help file displays properly. I am having other non-quicken issues with IE6 so there may be numerous problems cause by the 12/11 updates.
No problem here. Q08 Deluxe (R5) & Vista Home Premium w/all the latest patches from 12/11.
Thks John,
I'm go>> I've had Q 2007 since April. Now, when I try to acess Help, the right
IE7
Here is a possible workaround; I haven't tested it.
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