Quicken Billpay 2018

Nov 03, 2017 5 Replies

Upgraded to Quicken Deluxe 2018 a few weeks ago. Although I'm not particularly interested in Quicken Billpay, I was getting annoyed at the little red notification flag that won't go away at the top of the Quicken window.



Even that wouldn't have been enough to get me to sign up, but clicking on the link to migrate results in the following statement:



"Good News! You are eligible for the FREE Quicken Bill Pay tier plan. Enroll and activate the new Bill Pay"



Be very careful:



After signing up, I see that Bill Pay is only free if you have Premier or Home & Business. Deluxe owners have to pay a monthly subscription.



A few days later, despite having provided the routing and account number, I get an email from "Amick" asking me to provide the following information:



Copy of your most recent home utility bill or other proof of your residential (service) address Copy of your social security card or other proof of your SSN Copy of a voided check or a letter from the financial institution you enrolled, showing proof of bank account numbers and account ownership Copy of your Driver?s License/Identification Card or other proof of your date of birth



Right.


On Thursday, November 2, 2017 at 6:38:38 PM UTC-6, Arthur Conan Doyle wrote :

I received the same notice. I suspect it's because my credit reports are fr ozen. They only have fax or postal mail as options for submitting documents . I faxed mine and got the message yesterday that my DL was not readable. T ried again last night. I was using Billpay before and am forced to reapply to get the "free" servi ce that comes with Premier. The Billpay application and approval process has been incredibly inconvenie nt. Very poor design and execution in their processes. In order to get some bills paid I used my credit union's bill pay service. Quick, efficient, ma kes me wonder why I want to bother with Quicken Billpay, If Quicken wants t o maintain and grow the business they need to put effort into fixing this p art of the business.

Is all this necessary for current BillPay customers? I currently have

2017 Premier and a Bill Pay Account. and am seeing that upgrading to 2018 Premier would save $'s vs Monthly BillPay.

Al

Yes. Apparently Quicken is changing Bill Pay providers.To get the "free" service, you must switch and terminate your previous account.

It is my understanding that Metavante Payment Services, LLC is still the Quicken Bill Pay provider.

That is what I have read.

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