"Quicken is unable to update your accounts." Error code: OL-301-A

I ran into the problem that my password was too long. My bank suggested I reduce my password to 12 digits and nothing extra special like strange symbols. As soon as I made my password that worked just fine on their web page to something less complex, then Quicken would work.

Having similar problems with Chase and CapitalOne credit cards. Two chase cards each tell me either that there's no internet connection or that the bank isn't allowing access. These work sporatically and just logging into Chase through a browser has been a challenge recenty .. VERY slow. CapOne just says that provider is not allowing access ("your providers is blocking access to Quicken"). No answer from CapOne as of today after questioning several times. I'll have to call them (must get husband first since he's primary and they won't talk to me about online downloads).

Having similar problems with Chase and CapitalOne credit cards. Two chase cards each tell me either that there's no internet connection or that the bank isn't allowing access. These work sporatically and just logging into Chase through a browser has been a challenge recenty .. VERY slow. CapOne just says that provider is not allowing access ("your providers is blocking access to Quicken"). No answer from CapOne as of today after questioning several times. I'll have to call them (must get husband first since he's primary and they won't talk to me about online downloads). ==============================FWIW,

I've had the Capital One issue for a few days. Called them and they said they were aware of it and were working on it and will get it fixed. Take away is be patient.

I had the Chase issue with a couple of accounts. It cleared itself after a day or two. Take away is be patient.

For the short term you can always enter your charges manually (can't be THAT many can they?) and they should eventually be matched. You can periodically check the web-sites to make sure nothing unexpected shows up. Geo.

I know, I know .. ;)

Just have a low tolerance for repeated issues with this stuff (especially when it locks up/crashes Quicken). Probably made worse by the fact that I'm now handling not just *our* finances, but everything for both of our mothers (dementia/alzheimers) as well, and they have a lot of accounts. This "sandwich generation" thing sucks sometimes!

Deb

I spoke with Capitol One yesterday, and they told me what I expected to hear: that the problem was on their end, and they expected it to be fixed on Friday.