Quotes are WRONG again

Am i the only one that is having this problem? It seems that messed up, delayed or wrong quotes appear to the norm. It is a goog thing i don't have any finacial deals with this operation. If they can't get the basics right who would want to do serious business with this company?

Reply to
Doubleb
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Without wanting to defend Intuit, they do not provide the quotes. It's done by a third party price service. If you really want to stay away from the organization that's causing your problem, don't buy shares in the company providing the prices.

Reply to
Fred Smith

Quotes are all messed up. Most (ALL?) mutual funds do not have today's prices. Big mess - a somewhat typical Intuit mess. THEY DO NOT REALLY CARE ABOUT PROVIDING ACCURATE PRICES! This is a too common type of problem. No way they can be trusted!

Reply to
dickyost

Now the mutual fund prices seem to be ok - fixed - but I tried updating many times before reporting this problem. They should have had today's closing mutual fund prices in their system well before

7:30 PM EDT.
Reply to
dickyost

The mutual funds are NOT working for me either on the quicken.com website or through Quicken 2007.

Reply to
Bob L

Hmmm... they've been working fine for me, downloading everything current through 8/3/07.

Reply to
ben

So you are saying that it is OK for Intuit to provide garbage data so long as they are the middleman with another vendor?

Sorry, I don't buy that.

Reply to
bjn

Strange things are happening. I have several mutual funds. Most download correctly and I can see the amount of loss or gain each night. One mutual fund and sometimes two show the new price but not the increase or decrease. The net change from those funds does not show in the total change. Any ideas out there?

Reply to
Jerry Pinsky

What seems to be happening is that when I download the prices from the 2nd of the month, Quicken attributes them to the 1st of the month. Then the

2nd of the month shows no change even though there was a change. It only happens with a few mutual funds. The others download correctly.
Reply to
Jerry Pinsky

Well, it is Saturday morning and none of my mutual funds have been updated to Friday's close. Neither quicken.com or Quicken 2007 have an updated prices for any mutual funds I own for Aug 3. They still have the Thursday, Aug 2 price.

Reply to
Bob L

I don't have any mutual fund updates from Friday either...all zeros...

Reply to
Steve Larson

Sat. night, and I still don't have mutual fund quotes. Why does this keep happening? Who is this third party vendor and why don't they get their act together? They also don't recognize the two companies recently spun off from Tyco, or at least not properly-- according to symbol lookup, there is no such thing as Tyco Electronics. What does Intuit have to say about this, anything? Surely they can put some sort of pressure on this third party to fix the problem or provide us with some workaround. It's preposterous to sell financial software that can't track you finances accurately. Some assurances that they are aware of the problem and working to correct it would be nice. I've been using Quicken for over ten years, and it's only in the past few months that I've had all these problems, but the fact that the only information I can find about what's going on comes from other users having similar problems is infuriating enough to make me start looking at other software.

Reply to
Jane

If you look at the bottom of the portfolio screen in Quicken, it says "Online quotes provided by Comstock".

Here is Comstock's website:

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I am beginning to think that the problem is not with the quote provider (Comstock), but with what Intuit is doing to the quote data after Intuit receives that data from Comstock.

For example, Comstock also provides quote data to AOL, yet AOL has no difficulty showing the correct stock quotes. Comstcok's parent (Interactive Data) also supplies quote data to quote.com and eSignal.com, neither of which have any data issues that we see in Quicken.

So I am lead to form the opinion that all the stock quote issues we have been seeing in Quicken have one, and only one, cause: Intuit ineptitude.

That shouldn't be all that surprising.

Reply to
bjn

I'm sure Intuit's offshore software programmers will get everything working properly...

Reply to
Steve Larson

After R3 got installed about a week ago, most of my prices got downloaded ok (but not all!). Some of the highs or lows for previous days were multiplied by 10, causing the price graph to be screwed up. Today, the bug is back in full force: half of my stock quotes for today were 10x too large. Here we go again!

If Intuit produced an R3 revision to correct the problem, the problem is theirs, not the quote provider (unless Intuit is trying to undo or reverse an error Comstock is making...)

Reply to
Koko

R3 of *what* version?

Reply to
Ken Blake

Sorry, I should have explained. Intuit admitted there was a problem with quotes and supposedly supplied a fix. Here is the link.

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But >

Reply to
Koko

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