Update error

Hello everyone, I am in Canada and I am using Quicken Cash Manager

I recently had to reinstall it, and thankfully kept up to date backups on another driveso that all of my information and transactions are still intact..

When I start quicken, I an getting prompted right away to do an update. When I say OK, I get an immediate error saying "Not all of the files needed to update quicken were found" Then I get a second Quicken wondow that says "the update was not completed" Reason: An error occured while loading update plugin.

The the program then shuts down completely. If I choose NO to the updates when I launch the program, the program does work as normal and loads properly. I just can't seem to upgrade any needed patches from the original install program.

If anyone can think of anything I can do, it would be most appreciated.

Qwik

I have no idea what causes the messages you are receiving, and I don't use any Canadian version of Quicken; but if that were happening to me in the U.S., I would be looking at Intuit's web site for the program update files to download to my pc (or in the folder on my hard drive where I always keep them) and apply the updates manually.

I should say though, that I always have some concern when I get error messages and can not determine their true cause and assess their significance; my approach above would just be a weak workaround to the problem.

Thanks John, I see that there are updates available on the website, I will try that.

Cheers,

Qwik