Wells Fargo Is Charging Me $10 to Use Quicken!

Jul 03, 2011 129 Replies

Cy Burnot has written on 7/3/2011 7:09 PM:

Did a little research. I have a "Consumer Disclosure" brochure dated

2/5/11.

It describes the Wells Fargo Crown Classic account and says "This product is no longer available." (page 36)

So I'm moving to PNC Bank. Their "Performance Checking" account pays

0.01% interest!! And the use of Quicken is free.

Thanks for all the suggestions and support.

The web page for the PMA account offers free bill pay through the Wells Fargo web page. It does not give you free Quicken bill pay or free Quicken direct connect download.

I have a PMA account, and I pay $3.00 per month for Quicken direct connect. I use the web page for bill pay. I copy-and-paste the amount into the web page from my Quicken register (ctl-c / ctl-v), and copy the transaction verification number from the web page into my Quicken transactions. It is quick, easy, painless, and free.

It's not a matter of "need" but I've been using Quicken Bill Pay for years, and I've never had a problem with a payment reaching the payee on time, not have I ever had any other problem with it.

I think it's great, for the following reasons (in no particular order):

  1. I pay a bill the day it arrives, but schedule it to be paid a couple of days in advance. Back when I used to pay bills manually, I used to put the bills aside until a few days before they were due, and pay them then. Besides that being a nuisance, I always had the risk of forgetting one.
  2. When I go on vacation, I pay all bills that will come due while I'm away, again scheduled to be paid on the day needed. If I don't know the exact amount (for example, a credit card payment) I estimate it.
  3. It's the bank's stamp, not mine. That doesn't save me a fortune, but it adds up to a few dollars a year.
  4. The act of paying a bill and the act of making an entry in the check register are one and the same, so there is no risk of the two being different.
  5. I not only pay bills this way, but any other payments I used to do by mail. For example, if I want to send a check to a family member as a gift, I do it that way.
  6. Once I get the info for a payee into Quicken, there is never a risk of my doing it wrong in the future. I don't have to worry about names being spelled wrong, addresses being wrong, etc.
  7. It's extremely quick and easy.

So I highly recommend using it.

But not as painless as what I was doing before which did not involve copy/paste for every transaction.

I opened a PMA account with the minimum of $100. But, as the OP said, this may make you eligible for free WF bill pay but not Quicken bill pay.

What it actually said was that whatever you were paying at Wachovia would be what you's pay at Wells Fargo. We had Crown Classic 50+ accounts, so it's free. I don't know that the other kinds of accounts were paying.

Doesn't that depend on what you pay for it? Mine is free. How's that a "rip off"?

What's easier than Qicken bill pay and still gives you one place to look to find everything about your payment history for years?

You've got a hassle. I had one company not put in a decimal point in their withdrawal and instead of $275.55 being withdrawn, they tried for $27,555. Unfortunatley there was overdraft protection and it was quite a hassle to get the money put back. It took weeks.

Absolutely agree. It's so easy, especially after you get the payee set up one, I don't see the advantages of changing my bill paying habits.

That's what I recall so if I start getting billed for Quicken bill pay after the transfer on 7/23, I will definitely complain. I have a good relationship with the people at my local WF office so I expect they will be able to take care of it if there is a problem.

I can't find where it says Quicken Bill Pay is free with those accounts, just WF online bill pay. Try here instead:

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Right, keep $25K where you can get a whopping .5% return. It would be smarter to invest the $25K elsewhre and pay the Quicken fees.

How is that less painful or quicker than just entering the payment in Quicken, espcially if the payee its already in the system?

Cy Burnot wrote: :: Cy Burnot has written on 7/3/2011 7:09 PM: ::: I paid nothing when my account was at Wachovia! Is there a magic ::: number to call or a magic phrase that will cancel that charge? ::: ::: Thanks. :: :: Did a little research. I have a "Consumer Disclosure" brochure dated :: 2/5/11. :: :: It describes the Wells Fargo Crown Classic account and says "This :: product is no longer available." (page 36) :: :: So I'm moving to PNC Bank. Their "Performance Checking" account pays :: 0.01% interest!! And the use of Quicken is free. :: :: Thanks for all the suggestions and support.

You've been burned by a bank once, why try another one? (The magic word is 'credit union').

To the best of my knowledge, "Quicken Bill Pay" is never free ... to anyone. "Quicken Bill Pay" is an Intuit product that always costs about $10/month. It works with almost every financial institution, even financial institutions that do not offer their own billpay. When you pay for this service, you are paying Intuit.

The ability to send billpay instructions to your financial institution via Quicken is not "Quicken Bill Pay".

Not all financial institutions that offer billpay, offer the ability to send billpay instructions via Quicken.

And some financial institutions that allow the user to send billpay instructions via Quicken may charge for doing so. When you pay for this service, you are paying your financial institution, not Intuit.

snipped-for-privacy@nada.com wrote in news: snipped-for-privacy@4ax.com:

It would not be good for the bank to give me a hassle with that. There are still plenty of banks to switch to. For such a stupid error I would also immediately tell them: "Fix it now, and all will be well. Don't fix it now and I'll bill you my usual hourly rate, in whole hours rounded up"

The few times I've had a bit of a problem, it was worked out real easy. Again, probably because this system is rather cost effective for everyone.

Not using Quicken bill pay, because it isn't necessary (for me). I also have several payees charge their monthly bills to credit cards (goes without saying).

Cy Burnot wrote in news:iv4kle$pu$ snipped-for-privacy@dont-email.me:

You (at least I) will still get the usual bill. On it it will say that the amount due will be charged to your credit card, or taken from you bank account on that and that date. Since there is no uniformity in how this info is presented,it may require looking for it through the bill.

snipped-for-privacy@nada.com wrote in news: snipped-for-privacy@4ax.com:

Yep. Almost as easy as letting the payee take care of the scheduling and pulling the money.

In almost 20 years, I've only had to contest a charged amount once--the problem was quickly resolved. Pre-authorizing monthly debits has saved me thousands of hours over 20 years. But, hey, we all value our time differently, eh?

I get a paper bill every month for all, save 1, of the pre-authorized payees. My long-distance bill is e-mailed to me--I then print it out. This saves me $1 a month. Cell-phone top-up of $10.50 a month is not paper invoiced--I just go on line to the provider and print out an account statement, IF and when necessary.

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