I had ID theft in 2011 where someone filed a fraudulent return using my TIN. It was finally resolved around March of this year and I received my refund.
So I tried to efile my 2012 return Tues night and it rejected almost immediately. The error said that my and my wife's AGI didn't match the IRS database. I was unable to obtain a PIN with their online system either.
I was finally able to get an agent on the phone yesterday (I welcomed them back to work, btw :) ) and the second agent I spoke to gave me a different AGI number to input for both me and my wife. As I suspected, it was the AGI from the fraudulent 2011 return. I should have thought of that in the first place. I have a transcript of my account from 2011 from last year. Then it rejected again, this time just for my wife's AGI. And then I realized the fraudulent return was a single return. Inputting zero for her worked and my return was accepted.
My question is, if my return was finally processesd why doesn't the IRS database reflect the correct information from my 2011 return?