hr block problems - audit!

Hi - I hope to get some opinions.

HR block did my returns, and was to get back from the IRS @2k. I got a letter from the IRS (audit) questioning some things - I was surprised, as my income is less than 20K. Gave the IRS request letter to my local HR block office who did my returns. They said they would take care of it & asked me to sign a power of attorney. In the meantime I had major surgery with recuperation. Two months later I get a registered letter from IRS. The IRS never heard from my local HR block office, and now I OWE over 5k!! Talked to the local HR block office - they had a manager that is no longer with them that bungled my situation. HR block said they will pay any money I owe. But can I ask them to pay me what I am owed in a refund? (2K)

Thanks for any help

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Reply to
upnorthraver
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No, you can't ask them to pay you what they calculated as a refund. You can ask them to help you though correcting their non-reply error. You can ask for a refund of fees as you were not satisfied with the service. You can ask them to pay penalty and/or interest. It may not be a good idea to ask for all three at once. They can refuse. But then, you have the better business bureau, etc.

Reply to
parrisbraeside

The policy at H&R Block is to pay any penalties and interest you owe if they are due to mistakes made by H&R Block. In addition, if you purchased their "Peace of Mind" extended service plan, they will also pay any taxes owed (up to $5000) if it was due to a mistake of H&R Block. So it all depends on why the IRS says you owe them money. Was it a mistake by H&R or was it your own mistake (e.g. failure to provide accurate information.) You haven't really given enough information for us to come to any conclusions.

Reply to
bono9763

If they bungled the original return so that you shouldn't have received a refund, there's no refund to get. If you were entitled to a refund (then why did the IRS audit?) you should still get it. See what the final corrected tax return looks like first. Seth

Reply to
Seth

Block will pay the interest and penalties, not the taxes.

Hopefully you can file an amended return.

Dick

Reply to
Dick Adams

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