Turbo-tax won't permit e-file ?

Apr 05, 2018 3 Replies

I have finished my (Turbo Tax) tax return. Presumably, I am supposed to be able to file electronically. But every attempt fails. In each attempt I've received only a repeat of the message "ready to file". Any ideas??


Best Answer

I repeatedly get this message when I try to download from one of the six accts I have at Washington Mutual Personal Banking. The others download just fine. This account is NOT activated in Quicken, it is deactivated. When I try to set it up I am instructed by quicken to go to the website & do an initial download. But whenever I do it comes up with this message. I have tried setting up a new account within quicken but that doesn't work either.



You have downloaded transactions for an account that does not exist in your Quicken data file OL362.



Any ideas?



Barbara


Haven't tried ---would have liked to!

You might get better help if you post your question in the TurboTax AnswerXchange support forum.

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Bob Sandler

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