A&L Premier Current Account Charges

I have a A&L Premier Current Account, the sort where you're obliged to deposit at least £500 each month. Unfortunately some months ago I stopped using the account, but instead of closing it I simply let it lie dormant, forgetting I would then be liable for penalties.
Hence I recently realised that A&L have been happily deducting £5 per month from the account for the past several months.
Although I accept I am at fault and so am liable for these charges, A&L's Terms and Conditions do state that before deducting any charges they will "give you at least 14 days notice of the amount before doing so". I received no such notifications, either by post or e-mail.
When I phoned one of their Customer Advisors to discuss this I was told that, because it was an Internet-based account, the warning notices would have been posted in my account page on their web site (and when I checked there they were). She stated categorically that it was my resposibility to log in to their site at regular intervals to see any warnings.
A&L's terms and conditions don't say *how* the 14-day warning notices would be forwarded to the customer, but I don't understand why they couldn't at least e-mail me the warning; they definitely have my e-mail address because they use it for plenty of other stuff. Does A&L's means of warning customers of charges seem reasonable and is it the normal practise for Internet banks?
Reply to
Mr Scummy

BeanSmart website is not affiliated with any of the manufacturers or service providers discussed here. All logos and trade names are the property of their respective owners.