Am I right in thinking this is a con?
Yesterday I rang BT as my phone bills average about 40 pounds per quarter, made up of approximately 35 pounds service charges and 5 call charges. After pressing umpteen buttons on my phone I finally got to speak to a human being.
I explained that I was enquiring about going on their low user tariff which would save me a few quid. I was asked if I had a mobile phone at home and I answered yes that I had a mobile phone. The person that I spoke to then said I could not go on BT's low user tariff because I might be using my free minutes to deliberately reduce my landline bill. I explained that I had a pay as you go phone which I never use to make outgoing calls from home as it is more expensive than the landline. The BT employee then said it did not matter and that as I had answered yes to the mobile phone question I could not go on their low user tariff. I told him in no uncertain terms that I consider the question a con and before I completely lost it with him I hung up and promptly registered with the Post Office telephone service as I no longer wanted to give BT my business.