Capital One probs - Anyone else had this?

Question

Hi all, I have just seen my statement for February and notice that although I kept my spending on this card to it's limit, I have been knocked overlimit by 4.50 approx.

Now, the limit is a measly 200 and I have paid off the balance in full every month ever since I opened the account in June (Basically for sundries).

Because of this, my interest rate has always been 0% as I have paid it all off in full each month. My February statement even shows the full balance being paid into my account on 15th January 2004 - 13 days early!!!!

This 4.50 I have been charged is "Purchase Interest" at 29.9% APR. I have just called CapitalOne to be put through to an Indian call centre (YUK!) and the automaton at the other end said basically "Tough s**t", we'll send out a letter explaining the charges etc etc etc.

Have they done this to anyone else who pays off their balance in full, in order to knock you overlimit and charge you a 20 overlimit fee, so they can squeeze some money out of you?

Answers on a postcard please......

Simon

criticaldensity · Accepted Answer

Never seen that. I always pay of my balance. This isn't a charge for getting cash is it? If you get cash out of a cash machine, you pay interest on it immediately. cd

www.kernow-telecom.co.uk · Answer

No. Threw the PIN away when I got it. I would never use a CC for cash.

Anyway, it now transpires that I paid my entire balance off, bar 2 pence! So they charged for the whole interest charge on 200!

I have just paid off my entire balance in full today, and my balance is now

0.00, and after that, I think that's where the balance will stay for a while!

Simon

Alan Norris · Answer

Steer clear of Capital One. A bunch of tossers. Alan Don't reply to this e-mail address - messages will be deleted unread. To replyto me take away the news and substitute alanc

Alex · Answer

Without a hint of irony, Alan Norris  astounded  on 09 Feb 2004 by announcing:  Seconded.  Although I did get a free pocket TV for (briefly) opening an  account with them a few months ago.

Daniel · Answer

But they do give 1% cashback on their Circle card :o) Daniel

Far · Answer

news:c09251$1483ec$        If you can get hold of one.... Regards, Far

www.kernow-telecom.co.uk · Answer

I've not said at any point that I am unhappy with them (really!), just wondering as to their tactics. In fact is was my 2p (literally!) that caused the problem :) Simon

Tim · Answer

"" wrote Are you saying that it was your own fault that the full balance wasn't paid off?  Why did you miss the extra 2p??   :-(

criticaldensity · Answer

I had to go through their appeals process to get one, but that was some time ago. cd

GSV Three Minds in a Can · Answer

Bitstring , from  the wonderful person criticaldensity   said Why? I mean was it something about you, or were they just declining to  issue them anymore?

Uncle_Jarvis · Answer

I found Capital One gave a poor service. They rang me to ask if I wanted payment protection, I said no but send me details. On the next statement they had set me up to pay it AND charged me completely differently to how they had explained. 2 months later and 3 phone calls I eventually get credited back.

I've transferred the balance to Mint now. Hopefully they will be more efficient.

Capital One probs - Anyone else had this?

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