I have received a letter from the Cooperative Bank saying that they have to suspend payments to my ISA unless I provide my National Insurance number. They've only got a dummy number stored.
I've had the ISA about fifteen years, so if they needed it, they must have had it all this time.
Have they lost/corrupted all their data or something? I suspect that there has been a huge cockup and they are trying to recover their data by sending out fake routine-looking letters asking for details they have lost.
Does anyone know more? It doesn't inspire confidence.
- posted 4 years ago