Sorry if you've seen this before - not showing up on my newsreader so I just figured out how to post via google.....
Can anyone tell me how a credit card payment goes through the system please? I have been charged twice for the same thing by an online retailer. They say it is not their fault they only asked for the payment once. The credit card company say they requested payment on the 8th and again on the
21st for the same amount. The card company retail dispute section are sorting it out, so I know I'm going to get the money back, but I am curious as to how the system works.The card company say they don't make a payment unless payment is requested, the retailer say they definately did not request the payment a second time - to know how to argue my case if it happens again I'd just like to know the in' and outs of how card payments work when used online.
Thanks
Lulu