Egg money card - cash withdrawals

Feb 05, 2006 4 Replies

One of the features of the new Egg Money Mastercard is fee free cash withdrawals (provided the balance is in credit - otherwise you pay interest). However my experience of using this card in ATMs has been very mixed.



I have had no problem obtaining cash from RBS group ATMs (RBS, NatWest, Tesco). However the card was refused by ATMs operated by both the Co-operative Bank and Sainsbury's (HBOS). In the case of the Co-operative Bank I didn't even get as far as entering the PIN before the card was returned. In the case of Sainsbury's, it let me complete all transaction detains, only to tell me that the transaction had been "refused".



When I raised this issue with Egg, I was told that the card would be refused by any bank which didn't accept Mastercard. Well indeed that may be the case, but I'm not convinced that this is the real issue here, as Mastercard is pretty well universally accepted. The Sainsbury's ATM had a sign "all major cards accepted". One presumes that they consider Mastercard to be a "major card"!



Has anybody else had similar experiences with ATMs operated by other banks?


Neither Sainsbury's Bank or Co-op ATMs will accept any Mastercard.

Many thanks for that. Any others?

Brian

If you check on MasterCard's website at

formatting link
you can get a list of ATM's in your area that do accept their cards, together with locations and maps. Chris

Thanks for that Chris. Unfortunately Mastercard appear to be geographically challenged where the UK is concerned. According to them there are no ATMs in "Stockport, Cheshire", and when I searched by my postcode, they didn't list the two ATMs nearest to where I live, had my home location in the wrong place, and the ATMs they did list were miles form where they showed them on the map! However it would appear that a Barclays ATM also accepts Mastercard - not that this search engine would assist in locating it.

Brian

Join the Discussion

Have something to add? Share your thoughts — no account required.

Didn't find your answer?

Ask the community — no account required