Have you had problems with the Student Loans Company?

Have you had problems with the Student Loans Company?

I'm in dispute with the Student Loans Company, and to help gather evidence for my complaint I'm interested in hearing from anyone else who has had problems with the SLC, be it missing mail, dodgy administration, bad advice, contradictory information or whatever.

Has the SLC cost you money by their actions or inactions?

Have you been connected to a "Customer Services Agent" who didn't understand what you were talking about?

Have you tried to talk to someone in authority but been refused?

I want to hear your tales of woe! You can send them to an e-mail address I've set up specially at

snipped-for-privacy@fsmail.net

I'll also be sending a copy of this message to the print and broadcast media. It might even be worth setting up a website for some of the responses.

Thanks for reading.

John Walker

I absolutely love the student loans company. I've has a loan with them since 1997 on a very low rate of interest and I can keep deferring repayment as I am under the level where I would have to start repaying. I am concentrating on sorting my credit cards out first before I go anywhere near thinking about the student loan debts. It could be another 10 years before I start paying that back.

I have never had any trouble with them at all.

John

You may not have had any trouble but they don't seem to employ staff with any knowledge.