ING Direct; mysterious transient popup window on login

Sep 15, 2004 6 Replies

I was just about to login to my ING Direct account when I noticed that when clicking the 'Login' button, a small window (~100x100 px) appears and then disappears, which has aroused my suspicions. The window doesn't appear(?) to stay long enough to load any content, but I can't be sure, obviously.



I don't use IE (nor Windows) so it's not a Windows trojan, but I'm a little concerned nonetheless that it _may_ be possible their site may have been haxx0red, and decided not to login on this occasion.



Does anybody know whether ING have made some change to their website which for some (obscure) reason does this, or whether this may perhaps be a security breach?


Unfortunately, ING don't seem to have a public email address to contact them to query this, although I imagine postmaster@ will work..



There is a pop-up for TNS Market Research. You may have a pop-up blocker that is closing the window before anything loads.

There is a similar pop-up when you close Cahoots, but it disappears on my machine instantly, Internet explorer with Zone Alarm

Mark BR

I use ING direct and the same thing happens.

My PC has all patches and up to date antivirus software, firewall, etc, so I am sure it is nothing to be worried about.

You've got to hate adverts, pop-ups and other filth on a banking site! I mean, for gods sake, they've got your money, what more do they want?

Ah, I see. Indeed my browser does have a built-in popup blocker.

If a site has something important to say it can do it by displaying a "Please read this important message" link in the main window (and I'd probably do so), rather than rudely conjuring up new windows unasked..

It is strange that the window appears momentarily given that all other unbidden popups elsewhere just never appear at all..

If it is market research, maybe I'll enable popups temporarily just so I can fill it in and whinge ;-)

(If they hadn't been so daft I'd have been quite happy to partake in genuine market research, solely because my views are usually so divergent from the average consumertron that they need some blip in the results ;-)

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