M&S credit card

Oct 23, 2007 2 Replies

I applied for M&S credit card and I have noticed on the first statement they have added a Payment Protection Insurance Premium fee, I didn't select this option as I carefully read the application and checked it many time before I posted it.



I have contacted customer service and they have removed this option now, They insist I will be charged for the last months fee, can you please advise as this is something I didn't want and they insist I have to pay for.



Many thanks


Ask for a final decision letter so you can refer the matter to the Financial Ombudsman Service. They will most likely drop it if you push hard enough.

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