M&S credit card

I applied for M&S credit card and I have noticed on the first statement they have added a Payment Protection Insurance Premium fee, I didn't select this option as I carefully read the application and checked it many time before I posted it.

I have contacted customer service and they have removed this option now, They insist I will be charged for the last months fee, can you please advise as this is something I didn't want and they insist I have to pay for.

Many thanks

Reply to
Nick
Loading thread data ...

See:

formatting link

Reply to
Robin T Cox

Ask for a final decision letter so you can refer the matter to the Financial Ombudsman Service. They will most likely drop it if you push hard enough.

Reply to
Jonathan Bryce

BeanSmart website is not affiliated with any of the manufacturers or service providers discussed here. All logos and trade names are the property of their respective owners.