OT: Paying for TV Licence

My TV Licence expires at the end of this month and, since I shall be away when it expires, I applied for a replacement on-line using my CapitalOne credit card. I asked for a paper licence to be sent by post
rather than settling for an 'electronic' one.
I received a confirmatory email that my licence had been renewed. A few days later, the new paper licence arrived in the post - valid until October 2011.
However, I noticed something slightly odd with my credit card transactions. Purchases made using a CapitalOne credit card first show up in a 'Pending' category on their on-line system, and move into 'Current Transactions' when they have been fully processed. In my case, there were TWO (i.e. duplicate) pending transactions - each for the full £145.50
After a few days, both of these pending transactions disappeared, but neither made it into the 'Current transactions' list.
A few days later still, I received a letter from TV Licensing saying that "due to a technical problem" they had been unable to process my payment and had thus revoked my licence - and I still needed to pay.
My immediate reaction was to think that, if challenged, I could produce a licence valid until October 2011, and that if they couldn't organise themselves to collect my payment properly, that was THEIR problem - not mine.
However, I thought that I probably wouldn't get away with that, so I rang their helpline and - after tearing them off a strip - gave them details of a *different* credit card (Halifax) to use for the payment. They said it had gone through ok.
That was several days ago, but it still hasn't appeared on my Halifax on-line list of transactions. Halifax don't display pending transactions - but the available credit *has* gone down by the requisite amount.
I'm wondering what to do if it never shows up as a proper transaction on my Halifax card.
I am in possession of an apparently 'valid' licence and have bent over backwards to pay them. What is my position if they fail to collect it a second time?
--
Cheers,
Roger
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Just don't answer the door to anyone whom you don't know and is not carrying a parcel.
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Light of Aria wrote:

Don't be silly, the inspectors are wise to that one. They all carry parcels now. :-)
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I've heard that too.
We have CCTV though se we can watch them standing outside on our monitors.
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On Tue, 26 Oct 2010 13:27:37 +0100, Light of Aria wrote:

Why are your monitors outside?
--
Peter.
The gods will stay away
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PeterC wrote:

And more to the point why would they want to stand on them?
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On Tue, 26 Oct 2010 18:11:00 +0100, Ronald Raygun wrote:

The answer is obvious, innit?
The person in question cannot see over the garden hedge or fence, so by standing on the monitor (or stack of monitors) outside, they can peer over the garden hedge or fence and watch out for the TV Licencing inspectors and their van in the road.
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J G Miller wrote:

What the person said was: ".. [so] we can watch them standing outside on our monitors". That's ambiguous, and I read it as saying that they can watch the inspectors as they (the inspectors) are standing on the monitors. It would be some sort of ritual: Having found a monitor (which to all intents and purposes looks like a TV) they would get all excited, climb up on to it and perform some kind of bizarre victory dance on it.
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Ronald Raygun wrote:

I got into terrible trouble for standing on monitors when I was at school.
Bill
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Bill Wright wrote:

Was that on a zoo visit?
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Ronald Raygun wrote:

No it was at break when the milk monitors were being obstructive.
Bill
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I'm sure you'll find some fine print that says the licence is not valid if the payment fails. It probably doesn't say anything about the reason for failure either.
If I were you I'd just make certain you document everything you can that shows you did the right thing at the right time, and be prepared if necessary to send them photocopies of all of it with a cheque.
Rod.
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Reminds me of my first official letter from Tiscali...
Rod.
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On Tue, 26 Oct 2010 18:47:24 +0100, Mike Tomlinson

Santander has a history of making mistakes. I was reading a similar story on the MSN forum earlier today: <http://forums.moneysavingexpert.com/showthread.php?t (12362>.
Message number 7 in that thread:
----- Begin Quote -----
They cancelled one of my dd and neither they nor the cc company told me it had been cancelled so it caused loads of problems and additional charges.
----- End Quote -----
--
Martin Jay

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Yeah, I'm aware of their poor reputation for customer service. But the inducements* to get me to change banks were too good a deal to resist.
They're blaming their problems on the attempt to integrate Abbey National's IT systems into the Santander Borg, apparently they have bitten off more then they can chew and have yet to burp.
* £35 cashback from Quidco, £100 signup bonus, 5% interest on credit balances up to £2500 for the first year (worth about £125)
--
(\__/)
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And they are soon to do the same with a couple of million RBS customers
--
Alan
news2009 admac myzen co uk
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FROM First Direct TO Santander?!?
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they were saying:

http://snipurl.com/1cl125
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Damn, rumbled. :o)
--
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wrote:

Don't worry, they're clearly not all locked up yet.
Or maybe that should be worry.........................
--
Woody

harrogate three at ntlworld dot com
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