Self assessment / student loan

Welcome to HMRC! They are incompetent buffoons.

Fill in a paper return instead.

HMRC are saying they are trying to encourage taxpayers to file online. Should we believe what they say or go by the reality?

You say that as if it were an either-or question, but it is not.

We should believe that they are trying to encourage it, but if it were as good as it ought to be, the grapevine would ensure that taxpayers would flock to it themselves, and wouldn't need encouragement.

Unfortunately, the OP appears to have had faith in HMRC and has been let down badly.

I'm surprised this issue doesn't appear to have been flagged up by anyone else.

I suggest you leave it unticked, like last year, and add a comment in the "White Space" that you have a loan but their s/ware still prevents this being declared via the boxes.

They'll probably ignore the white box completely, but at least you've covered your back.

What answer are you giving on the first page where it asks

"Did you receive notification from the Student Loans Company that repayment of an Income Contingent Student Loan began before 6 April

I ask because all I have done is help someone with a return but ISTR that answering this question correctly d/w the later ones. (Note it is

put in 0.01

tim