TalkTalk Bill Change - Why???

Crap company, crap service.... Doesn't that ring any bells for you? Like requesting a MAC and going elsewhere?

George

My partner and I both signed up to TT phone and BB package. Great deal.... service was terrible and after much ado, incompetence and stupidity in their responses, I dumped them and went back to BT who welcomed me back with open arms and no charge. TT were unable to stop the return to BT and still scream for their money a year later. They can spin on it!

My partner, different address and not so feisty, is still with TT. At least once a week she loses phone or BB, sometimes both, occasionally for two days or more! Yet when with BT never missed a beat.

Keep away from the moppets if you value your sanity.

["Followup-To:" header set to uk.telecom.broadband.] On Fri, 5 Jun 2009 23:00:34 +0100, Jane T wrote: [...]

It surely can't be worse than BT's paper-free billing where they let you wait for about a minute to download each bill.

Christof

At least once a week, wow! So many of these online tales about TT, yet I've not met anyone in real life who's had these sort of problems. I know several people on TT and none have had anything more than trivial, easily sorted problems.

I've got a company provided broadband line, but as the kids were getting into youtube, iplayer and other high bandwidth applications and I thought my employer may start to whinge at the usage, I signed up for the TT offering at 6.50 including offpeak landline calls (and now 0845/0870 & local daytime calls). It was only costing me about 3 more than I was paying for calls previously. I expected it to be crap, belivieng all the online horror stories, but I still had the company broadband as backup, it was only costing me 3 a month, so I didn't really care if it was crap.

But it has been very reliable, we use it all the time now. The phone service, which I've been using for 5 years or so (CPS until last year), I've not had a single problem with. I'm very glad I'm not paying the rip-off prices some other broadband providers charge.

Don't know - it can't be a cost thing, possibly data protection obsession? Don't BT do the same?

As a matter of interest - which telcos email you a bill? AIRI BT don't.

That's also been my experience. Let's face it, most of us are with them for the price only. Don't expect five star treatment, 'cos it ain't gonna happen - no matter what's in the sales puff. You need to have the ability to sort out minor problems yourself, perhaps with the help of a search engine, or failing that, online with their excellent members' forum.

If you need paper bills, or if you have to pay your bill with a postal order, it'll cost. Cheap is cheap, and long may it remain so. :-)

No need to read your email any further then. It was a waste of time for you to post.

previously. I

Think yourself lucky you got away with it then.

Lucky I ignored usenet warnings about them.

Because you took service with a bunch of....