I have a Tesco credit card and the monthly statements are arriving closer and closer to the payment date. This month's statement arrived
As it happens, I pay the full balance each month by direct debit so arranging payment on time isn't a problem but there's still the issue of making sure there's enough in the current account to meet the payment. The direct debit rules say that suppliers "should" provide 10 working days' notice of the payment amount but this doesn't seem to be an absolute requirement. But providing 2 working days' notice strikes me as inadequate. Any comments?
I may give their call centre a ring about this but I'm always aware that call centre agents don't make the policy and it seems very difficult these days to make contact with anyone in a large origanisation who has the power to do anything (other than writing the the Chairman or MD).
Does anyone have any suggestions or should I just cancel the card? As a point of comparison, I have a Nationwide credit card on the same arrangement (full payment by direct debit) and they give almost a whole month's notice of the amount due.