Yesterday I was in a pub in West London, propping up the bar. It's a touristy pub and the staff are well used to customers paying for drinks with credit and debit cards.
An American girl came to the bar and ordered a round of drinks. She offered to pay by Visa credit card, which contained the words "See ID" in thick black marker-pen on the signature strip.
The Aussie barman queried the card, and the girl went back to her table and returned with an ID card showing her photograph and signature, which matched the slip she had just signed.
The barman was still unsure whether to accept the card as it hadn't been signed.
The girl insisted that she didn't have to sign the back of the credit card, as the signature was on the ID card, and this prevented anyone else using her card fraudulently.
The barman remained unconvinced, but the landlady said that it would be OK.
The barman later commented to me that he'd never seen a credit card which referred to a separate ID card for signature verification before, either in London or back home in Sydney. He also said that the thick black marker pen could sometimes be used to hide a genuine signature underneath, and coupled with an issuing bank that he had never heard of, that he would not have accepted the card.
The landlady then chipped in to say that "we get them all the time", that they were always American customers who did this, and that it wasn't a problem.
Any comments?
Was the barman right to query this credit card?
Is this method of signature verification acceptable to Visa / Mastercard?
Robin