Account Returns

Sep 14, 2006 1 Replies

Hi all, i have a small query with V1.2;



If you do a return against a customer account, and don't enter a price in the account tender type box it does not show up on the customer account, but if you put a price in it does.



Is this normal behaviour, or is there a hot fix for this?



Cheers


That's normal. You have the option of how you are going to issue the refund - it doesn't have to be credited back to the account. For instance, you might give cash back, or you might issue a gift certificate. Why you would want to do that I'm not sure - you might want to enter a product suggestion to create an option to force returns for transactions sold on account to be returned on account.

Glenn Adams Tiber Creek C> Hi all, i have a small query with V1.2;

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