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Gift Cards Implementation

Hi. I need advice on how to travel here please. I have 10 stores and an HQ setup. I want to implement a gift card that is barcoded. Here is what I envision:

1) All barcodes of giftcards are in the system and they have a dollar value against them. 2) Gift card is then scanned and made active somehow at the POS ?????? (How?) 3) Money received goes to a common enterprise account and z-report is modified to remove reporting of gift cards as this money does NOT belong to the store. 4) Profit Margin report is reworked to remove seeing sales of gift cards as the sale will stuff up the profit margin 5) Customer redeems the gift card at one of the stores and this is what becomes the real sale. IE, gift card value is deducted from the sale amount as a line item on the POS. (How do I get the system to deduct the gift card amount?)

Your help and views in this scenario will go a long way for me. I would like to try and avoid 3rd party add ons if possible. (The system is fragile enough as it is).

Regards

Dan

Reply to
dan
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HI Dan, Here are the answers to your query.

  1. you can create an item in POS/RMS as Voucher and name it GC (Gift Card)
  2. Then go to Serial Tab of Item and Create your already created barcode as serial No. (click add button to add it)
  3. You will not defined the pricing at this stage.
  4. GO to POS and enter the item GC then the system will ask you the serial No which is your barcode now, you can scan or manually enter the SKu #.
  5. System will ask you now the price on the Gift Card enter the value according to the card i.e 50.00, 100.00, 200.00
  6. Received the money from customer by press F12 of tender screen and perform the normal money receiving procedure.
  7. Alter your reports not to capture GC sale (you can do this using notepad and modfiy the .grp file let me know one report so I can email you the filter criteria just giving you an example: (select xxxx from [Transaction] Inner Join TransactionEntry on [Transaction].TransactionNumber=TransactionEntry.TransactionNumber Inner Join Item on TransactionEntry.Itemid=Item.ID WHERE Item.ItemType9) This query can be write in more better way i just give you an example

How to do redeem.

  1. Make sure you have created the tender type "Voucher" and name it anything, and have run the "Z" out.
  2. On POS sell any item,
  3. Now at the time of payment customer present you the gift card as redeem which purchase from any store.
  4. On the Tender Screen, select the tender type as Gift Card/Voucher
  5. Once you select the Tender Type as Gift Card (created ealier as tender) then it will ask you the Voucher No, scan the barcode or enter the barcode of the gift card. The system automatically reduce the balance, if the amount is greater than the gift card value system give you warning and only take whatever balance in the GC.

H> Hi.

Reply to
Akber Alwani

Hi Akber, Thanks for this. I will give it a go and post the result. BTW, does the voucher that I create below go from HQ to all stores so all stores know that this particular gift card/voucher has been (or not) allocated and also when the card has been redeemed so it does not get redeemed twice? Cheers Dan

Reply to
dan

No, it doesn't. You can't do multi-location vouchers without an Add-in. Retail Realm has an add-in to enable global vouchers and there may be others out there as well. Personally, I think a gift card solution run through an external provider like Mercury Payments or GiveX is a better solution.

Glenn Adams Tiber Creek C> Hi Akber,

Reply to
Glenn Adams [MVP - Retail Mgmt

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