Back Order Expiration Date

I'm failing to see the point of this field, especially when the default is today's date. What good is a back order that expires on the day it was generated?

I can understand a back order with a 10- or 30-day expiration, but I'm curious about what happens to expired back orders. If a back order expires, does RMS simply forget it? What if I don't want my back orders to expire at all?

If a customer back orders a product and the expiration date is set for two weeks out, what happens when the product takes three weeks to arrive? Will it still be committed to the expired back order?

What about filling back orders? If I back order an item, how do I know that the item has arrived and the back order can be filled? Is there a report for that? I'm not seeing the info I want on the Back Order reports.

Thanks, Tom

Reply to
Terrible Tom
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TT,

So change it. SO Manager | File | Configuration | Ordering tab | set it to

0 days.

Expire date - I think it does anything.

Reply to
Jeff

So I can change the default expiration date. That's probably good.

Did you mean 'I *don't* think it does anything?

Thanks, Tom

"Jeff" wrote:

Reply to
Terrible Tom

Jeff is right the Expiration date doesn't do anything. You will need to run a report to show those BackOrder's that are past due(same for Quotes, Layaways and WorkOrders), you can then keep the deposit or return it to the customer depending on your store policy.

Rob

"Terrible Tom" wrote:

Reply to
Rob

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