I am trying to setup EDC thru Vital using a non preferred bank, but i get this error when i try to auth a transaction: "Connection Error: 501 - Bad BIN or Host Disconnect."
I am wondering about two possible causes. A) Our bank says that the Merchant number has 13 digits, but the configuration screen only allows for 12. B) they did not supply us with a terminal number, which should be 4 digits. I entered 0001, as in this is our first terminal.
Whats the BIN? Would it be the Acquirer Identification Number? This seems to be correct. Does anyone have more information on this error? Does anyone have a 13 digit Merchant number?
Thanks,