I have been looking into a problem we have here with tills (especially till
1's) being slow to close the trasaction - it can take a minute to a minute and a half to print a receipt. Obviously this is a considerable delay.
I have heard some people mention that the dongle and the printer shouldn't be on the same port. However, it should be noted that this delay did not exist when the tills were first set up at our stores.
The other day I decided to see if reindexing the database would have any affect. It does seem to have made an improvement, even if only slight. I have since scheduled a defrag on all our store servers, and have since defragged the disk that the database sits on.
Is there anything else worth doing? I have read about defragging the database itself, but I don't actually know how to do this - ideally it would be something I can schedule to run once a week.