i have a customer who is creating their own 'in house' Barcodes and then using RMS to print the corresponding label and then scanning item thereafter to sell it. However, it appears that the labels being printed do not Scan as the same number originally created, e.g., Customer created new Item and Manually typed in the number she wanted which was an 8 digit Barcode 20068056 and then added the text and price etc., also setting product as an EAN 8 and then printing off the labels. The label actually scans thereafter as 20068059 not 20068056 as it should be.
Can anyone help with this Query?
I have deleted items and recreated it when at site and it does exactly the same thing. The problem is, basically, creating Labels from Manually typed Items.