I would like to see RMS have a pop up window that would indicate "Customer not found" or something similar instead of going to the closest match.
Problem - When employee badges/discount cards/etc are being scanned at POS registers; If the account does NOT exist; The program appears to currently find the closest match to the number scanned. (an existing account)
Issues - Potential exists for intentional fraud by customer Timely process to check entire number Potential for employee error in not verifying name with client
Suggested solution ? message should pop up, ?account does not exist? Could also provide the option to add the account Alternate solution ? open to blank account