I just started getting this msg "A problem occurred while checking your store database." Now it won't let me back up.
This has been going on for a week - my [stupid] salespeople just told me. Now, it's too late to restore from backup w/o redoing a week's worth of receipts. Nightmare.
Anybody know a way out of this???
How old is your database (and how big)? Before getting into the nuts and bolts of the database, try connecting to it from the store admin and reindexing it.
Thanks for the reply... I already tried to reindex. Still got the error msg. I'm not at the store right now so I can't give you the specifics, but POS was installed in March of 06 and has maybe 2500 inventory items. Only 1 register,
1 machine. Everything's functioning properly except for the error msg and the fact that it won't back up (even after skipping the database check). Excuse a dumb question... is the database backed up on a MS server?Thx, Bill
"JerryData" wrote:
Hi Jeff,
Database Check is what gave me the error msg. We do backup daily. It's just that neither of my salesgirls let me know about the msg until the db hadn't been backed up for about a week. Any idea what's causing the msg???
Thx, Bill
"Jeff @ Check Po> Bill,
what error message and message # do you get when you try to re-index?
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