EDC Close Batch Print Problem

May 29, 2008 2 Replies

Hey all.



I am having an issue with the EDC Batch Print.



At the end of that day, when I settle the EDC Batch from store operations Manager, the printer prints out 3 extra pages of nothing---there is a few numbers on it, but that is it--nothing useful. How do I get rid of this? Anyone have this problem?



Thanks justin(at)jballoucomputers.com


It sounds like you are using the integrated EDC credit card with RMS. So when you settle, you are going to Utilities > Settle EDC Batch. When you settle the batch it does not auto print a batch summary for you. You would then have to manually print an EDC report. Go to Reports > Miscellaneous > Electronic Draft Captured Detailed. See if this report works for you.

I figured out the problem, the margins are not set right in the print preview, but it has to do with RMS and not the printer driver/software. I will look at it more tomorrow, but I found that I need to change the margins from .5 to .2 and it solves the problem, now all I have to do is figure out how to make RMS remember that setting..

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