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Employee's sales totals are wrong

We have just installed MS Dynamics POS 2.0 and was wondering if any of you experts can help us out. We have non-inventory items set up in a department for shipping, crating etc. When we enter one of these items in POS the sale's line item and totals are fine, but the problem is they are also showing up on the employee's total sales amount. For instance if the sale was for a $100 item and we charges $15 for shipping, we only want the employee to be credited for a $100 sale not $115 as is being done now. What are we doing wrong? Desperately need help. TIA

Reply to
Bob
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If you are concerned with commission calculation, go to the items properties | Commision tab and check "Do Not Allow Commission for This Item". Commission will not be calculated on sales of tis item.

Marc

Reply to
Marc

item in our MS Dynamics POS 2.0 System. I also did a help search on Commision and it turned up empty. There got to be a way to exclude these overhead items from a employee's commision, but I haven;t found it. Doesn't everyone have this problem?

Bob

Reply to
Bob

Sorry - I didn't read careful enough. I was thinking RMS, not POS.

Marc

Reply to
Marc

Bob,

Which report are you using to calculate the employee sales? Try using the Detailed Sales Report and using a filter to exclude your Shipping Charges items. You should be able to group the report by employee and see their sales totals.

Jeff

Reply to
Jeff Blucher [MSFT]

Marc, are you going to AC next weekend? If you are I'd like to say hello. Craig

Reply to
Craig

Craig,

Unfortuanately no. I usually make Tampa/Orlando shows, being in S Florida. Maybe next year!!

Marc

Reply to
Marc

Bob,

Which report are you using to calculate the employee's sales? Try using the Detailed Sales Report. You could add a filter to exclude any items that don't count towards their actual sales. Employee information isn't shown on the default report, so you'll have to add the hidden columns. Then group by the employee for totals.

Jeff

-- I thought I replied to this earlier, but I didn't see my post. If you see a dupe of this later, please ignore.

Reply to
Jeff Blucher [MSFT]

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